Studies show that patients who are involved in their care heal better and have better outcomes. Here are some things you and your family can do to take an active role.
Participate in Medical Rounds
Rounding is when the doctor comes to check on your progress at the bedside. This is the best time to get your questions answered. Ask your bedside nurse when the doctor will round. Make a list of your questions to ask during rounds.
Nurse Shift Change at the Bedside
During shift change, the nurse that is leaving will review your chart in your room with the nurse beginning the next shift. Ask your nurse if this happens in your unit and at what time, so you can be ready with any questions.
Know Your Rights and Responsibilities
Take a moment to read about your patient rights and responsibilities.
If you would like to request a copy of your medical record at any time, please call Health Information Management at 901-516-6979.
As a patient or family member, you can make your care safer by being an involved and informed member of your healthcare team. Just follow the “Speak Up” system:
- Speak up if you have questions or concerns. If you still don’t understand, ask again. It’s your body and you have a right to know. Consult this list of common questions to help you.
- Pay attention to the care you get. Always make sure you’re getting the right treatments and medicines by the right healthcare professionals. Don’t assume anything.
- Educate yourself about your illness. Learn about the medical tests you get, medication side effects and your treatment plan.
- Ask a trusted family member or friend to be your advocate (advisor or supporter).
- Know what medicines you take and why you take them. Medicine errors are the most common healthcare mistakes.
- We want you to Understand your diagnosis and care, and Participate in all decisions. You are the center of the care team.