Patient Guide

Information for your stay.

During your hospital stay, our primary goal is to ensure that you receive excellent care and have a positive experience. If there is anything we can do to better serve you or make you more comfortable, please ask any member of our staff.

Pre-register

Pre-register for maternity, out-patient testing, same-day surgery, or other.

Emergency Care

We have multiple locations for emergency care and are certified by the Joint Commission to deal with heart attacks and strokes.

Partners In Care

You can choose two family members and/or friends to be listed in your medical record as partners in care.

Medical Records

You can request copies of your medical records and here's how to retrieve them.

Interpreting / Language Services

We provide free interpreting services to patients and their partners in care.

Insurance & Billing

Have a question about types of insurance that we accept? or need to contact our billing department? or want to request your medical records?

Your Care Team

Many people will care for you while you’re in the hospital. We’re trained to introduce ourselves and explain our part in your care when we enter your room.

Be Involved In Your Care

Studies show that patients who are involved in their care heal better and have better outcomes. Here are some things you and your family can do to take an active role.

Quality Measures

As a learning organization, we continue to challenge ourselves with new certifications, accreditations, and partnerships each year. Combined, they not only strengthen the quality of care we deliver to patients, but the quality of care pathways that stretch across our community.

Advanced Care Planning

No matter your age or state of health, it’s important to decide now about the medical care you would want if you become critically ill or reach the end of life.

Patient Privacy Practice

As a patient you have certain rights and responsibilities that we will adhere to regarding the care for your health, spiritual beliefs, and personal beliefs.

Our Hospitals

Methodist University Hospital
Methodist University Hospital

1265 Union Ave.
Memphis , TN 38104

901-516-7000

Methodist South Hospital
Methodist South Hospital

1300 Wesley Dr.
Memphis , TN 38116

901-516-3700

Methodist Olive Branch Hospital
Methodist Olive Branch Hospital

4250 Bethel Rd.
Olive Branch , MS 38654

662-932-9000

Methodist North Hospital
Methodist North Hospital

3960 New Covington Pike
Memphis , TN 38128

901-516-5200

Methodist Le Bonheur Germantown Hospital
Methodist Le Bonheur Germantown Hospital

7691 Poplar Ave.
Germantown , TN 38138

901-516-6000

Le Bonheur Children's Hospital
Le Bonheur Children's Hospital

848 Adams Ave.
Memphis , TN 38103

901-287-5437

Support Groups

We’re here for you. We offer a wide variety of support groups for various topics to help you live a better life.

View all support groups